Our Process

Custom work is a specialty of ours! Whether it’s creating the perfect engagement ring or revamping a lonely gem that sits in your jewelry box, we love collaborating with our clients to create unique and personalized pieces. All of our pieces are made with love in Los Angeles, CA and can take about 4-6 weeks to create from start to finish.

The process begins with an initial consultation with our designer, Sofia Kaman herself! You have the option to meet in-person at the boutique, over the phone, or virtually through a video call. Once the first meeting has concluded and a design plan has been created, we will provide a quote for the project. We require a non-refundable 75% deposit of the quoted price to begin production on your custom design. After the wax or custom 3-D design is rendered, you will have two opportunities to make adjustments. If more adjustments need to be made, there will be an additional design fee starting at $500.

Rush Orders (anything guaranteed under 6 weeks) are final sale, and the project must be paid in full when the rush order is placed. Refunds or exchanges are not applicable on rush orders. Change requests on orders in production may also incur fees based upon the request.

We would be honored to help you create the jewelry of your dreams! Please contact us with any questions and we can get your project started!